Cleverlance Multichannel is an advanced solution for the sale and operation of products offered by financial institutions.
The solution is not only feature-rich, it provides orchestration of business processes across multiple channels and multiple front-end devices as well. It ensures consistent and unified client service across multiple distribution channels.
Usability
Solution customization and integration in course of 3 to 9 months, feature-rich and modern UI with responsive design.
Innovation
Development using visual modelling supports agile collaboration with business departments and shields the application from other technologies.
Efficiency
Frequent deliveries, deployment within 3 months, all this with TCO lower by 20 - 30%. It is also possible to change the technology “in the background” with no additional costs.
Robustness
Wealth of features for both retail and corporate banking easily adaptable to the existing back-end systems.
Mobile banking
Make use of a native mobile app for smart phones with OS Android or iOS and enable your clients to handle their finances from anywhere. Fingerprint sign-in to the application. Authorization of transactions made in other channels. Domestic and international payments. Information about branches.
Branch
Our solution starts where all the others end.
Integration of ID document scanners, tablets, and signature pads for better interaction with clients at the branch is one example. Or direct interconnection with Glory teller cash recycler for cash transactions handling.
Internet banking
Provide your clients with a state-of-the-art and secure system. Two-factor authentication and authorization. Responsive design. UI adjusted to the bank’s visual identity. Management of own accounts and accounts with agent access. Online product sale. Feature-rich solution for retail as well as corporate clients.
Call Centre
With its integration to Genesys Agent Desktop, it provides comprehensive client service over the phone. Functionalities enabling not only handling the requirements regarding the existing products, but active offering and sale of new ones as well.
Open API
Do you need to make your bank accessible for direct connections to other systems, such as accounting SW? Or to be compliant with the Payment Services Directive for internal market (PSD2)? Make use of the services available with API. A reference application is available for checking out the functionalities.
Banking Products Aggregate
Give your clients access to other banks’ products from a single application, thus strengthening your relationship with the client. We are able to aggregate Česká spořitelna, Banka CREDITAS, Komerční banka, Fio banka, ČSOB, Air Bank, UniCredit Bank, Raiffeisen Bank and others.
References
We have references for the solution on Czech as well as Slovak market.
“Cleverlance became a key vendor and co-creator of IT transformation in Bank Creditas. We appreciate our partnership with Cleverlance because of their attitude, professional approach, expertise and ability to respond flexibly to our needs. For example, even though we decided to deploy the systems on December 31st, when most people were celebrating the arrival of the New Year, we were able to assemble the implementation team and we managed to launch everything smoothly.
We appreciate also the speed – for example our requirement to make it easier for new clients to join us with the possibility to open an account online was defined early in January. And by the end of February, the solution was in operation, including its integration to the back-end system,” says Kamil Rataj, Operations and ICT Director, Bank Creditas. Kamil Rataj, MBA.
Contact Us
If you are interested in our product and you would like to know more, feel free to contact us. Our Product Manager will get in touch as soon as possible. Please e-mail us at business@cleverlance.com.
